Terms, Refund, and Policy Agreement

Anti-Defamatory Policy - AI Music Service

At AI Music Service, we are committed to providing a respectful and positive experience to our users while delivering innovative and creative musical content. Our mission is to offer a unique and engaging service that enhances the enjoyment of music for everyone. In line with these values, we have established this Anti-Defamatory Policy to ensure that our services uphold the reputation of artists and maintain a high standard of ethical content creation.

1. Purpose and Intent

The purpose of this policy is to outline our stance against defamatory and harmful content creation involving artists and musicians. We strive to foster an environment that respects the artistic contributions and reputations of all individuals within the music industry. This policy sets clear guidelines for the types of requests we will not accept in order to prevent any alteration that portrays artists in a negative or detrimental light.

2. Unacceptable Content

AI Music Service will not accept any request that results in content that:

a) Defames, slanders, or libels the character or reputation of an artist. b) Misrepresents an artist's views, actions, or personal life in a false or damaging manner. c) Disparages an artist's work, talents, or achievements through manipulated content. d) Uses an artist's voice to promote hate speech, discrimination, or harmful ideologies.

3. Respect for Artists' Creative Vision

While AI Music Service specializes in transforming music content, we respect the creative vision and rights of artists. We will not engage in any content alteration that goes against an artist's intent or creative expression. Requests that aim to undermine an artist's original message or artistic integrity will be declined.

4. User Responsibility

Users submitting requests to AI Music Service are responsible for ensuring that their requests align with this Anti-Defamatory Policy. It is imperative that users refrain from submitting requests that aim to damage an artist's reputation, promote false information, or engage in harmful content creation. By submitting a request, users affirm that they understand and agree to adhere to this policy.

5. Review and Rejection of Requests

AI Music Service retains the right to review all user requests to ensure compliance with this Anti-Defamatory Policy. If a request is found to violate these guidelines, it will be rejected, and the user will be notified of the reasons for rejection. Our team is committed to upholding the highest ethical standards in content creation, and we appreciate users' cooperation in maintaining a positive environment.

6. Reporting Violations

If users come across any content created by AI Music Service that they believe violates this Anti-Defamatory Policy, they are encouraged to report it immediately. Our team will promptly investigate such reports and take appropriate action to rectify any violations.

7. Amendment of Policy

AI Music Service reserves the right to amend or update this policy as needed. Any changes will be communicated to users in a transparent manner.

We appreciate your cooperation in upholding this Anti-Defamatory Policy. By adhering to these guidelines, we can collectively contribute to a respectful and positive environment that celebrates the creativity and contributions of artists. If you have any questions or concerns regarding this policy, please feel free to contact our support team.

 

Custom Song Usage Policy - AI Music Service

At AI Music Service, we're dedicated to crafting personalized songs that bring joy to your special moments. To ensure a harmonious experience for all, please take a moment to review our usage policy:

  1. Private and Personal, Excluding Online Promotion: The personalized songs from AI Music Service are designed to enhance personal enjoyment and private events. They are suitable for in-house presentations, private corporate events, and other non-commercial settings. While they may be shared on social media platforms for personal use and enjoyment, we recommend refraining from using them for online advertising or commercial purposes. This precautionary measure helps maintain a responsible and ethical approach to enjoying our personalized songs.
  2. Anti-Defamatory Policy: We uphold a policy of respect and fairness towards all artists. We will not accept requests that defame or disrespect the original artists. Our mission is to celebrate the artistry and talent of musicians while providing a unique experience for our customers.
  3. Celebrate Special Moments: Our personalized songs are perfect for adding a unique touch to your most cherished occasions. Whether it's a wedding, anniversary, birthday, or private corporate event, these songs are crafted to enhance the magic of the moment. We take pride in being a part of your memorable events and contributing to their significance.
  4. Legal Considerations and In-Person Advertising: If you intend to use the personalized songs for commercial purposes, such as advertising, we recommend doing so in person. This could include showing a video with the personalized song to a client during a face-to-face meeting, incorporating it into an in-person presentation, or using it as part of an in-person event or trade show booth. The purpose of this approach is to enhance the viewing experience for potential customers. Please be aware that any misuse of our personalized songs for online or unauthorized commercial activities may result in legal consequences. We encourage responsible usage to protect the rights of both our customers and original artists.
  5. Clear Communication is Key: We recommend you communicate the intended use of the personalized song with any third parties involved in your event. This ensures everyone is on the same page and avoids misunderstandings. Transparency in usage helps maintain a respectful and ethical approach to enjoying our personalized songs.

By using our services, you acknowledge and agree to abide by this usage policy. We're here to help you create beautiful memories through the power of personalized songs.

 

Positive Purpose Policy - AI Music Service

At AI Music Service, we are committed to promoting positivity, inclusivity, and respect within our musical creations. We do not support or condone the use of our services for hate speech, bullying, political exploitation, racism, transphobia, or any form of harmful or offensive content. Our mission is to provide custom songs that spread joy, creativity, and entertainment to our valued customers.

Policy Details:

  1. Prohibited Content: We strictly prohibit the creation of custom songs that contain hate speech, bullying, offensive political content, racism, transphobia, or any form of harmful or negative messaging.
  2. Artistic Integrity: We uphold the artistic integrity of our singers and vocalists, ensuring that they do not engage in any activity that promotes negativity or harm.
  3. Purposeful Creations: Our services are intended for positive, fun, and entertainment purposes. We encourage customers to use our platform to create music that brings joy and happiness to themselves and their audience.
  4. Vigilant Review Process: Our team diligently reviews song requests to ensure they align with our Positive Purpose Policy. Any requests violating this policy will be declined.
  5. Customer Responsibility: We trust our customers to respect and abide by this policy when making song requests. It is the responsibility of the customer to ensure their requested content adheres to our guidelines.
  6. Report and Review: If any customer encounters content in violation of this policy, we encourage them to report it immediately. We take such reports seriously and will take appropriate action.

Policy Enforcement: Failure to comply with this policy may result in the refusal of service or, in severe cases, permanent suspension of access to AI Music Service.

Policy Scope: This policy applies to all customers, users, and partners of AI Music Service.

Policy Revision: AI Music Service reserves the right to update or modify this policy at any time without prior notice.

 

Refund and Revision Policy

Your satisfaction is our top priority. Each song is made just for you and can't be reused by others. Because of this, we don't offer refunds. However, we do provide free revisions. We are committed to working with you to ensure you are happy with the final result through our revision process.

Cancellation Policy

  • You can cancel your order within 24 hours of placing it with no additional charges.
  • If you cancel your order after this initial 24-hour period, a 10% service and processing fee will apply.
  • The 10% charge applies before we begin any work on the song. Once we start work, including vocals or mixing, we cannot issue a refund.
  • If your custom lyrics do not meet our guidelines, we will refund your order and will not commence work on your song.

Revision Policy

Music is highly subjective, and we understand that sometimes there may be aspects of the song that a customer doesn't enjoy. We address these issues on a case-by-case basis. Our promise includes delivering:

  • High-Quality Recording: Our AI-generated audio files are produced with a focus on maintaining high quality. We aim for the best quality, but you might hear slight unnatural sounds due to the limitations of AI voice conversion. We will do our best to edit and re-record these parts.
  • Ordered Length: Your song will meet the length you ordered.
  • AI Voice Similarity: Our technology aims to closely replicate the voice of your desired singer. While we strive for a high degree of accuracy, the AI-generated voice may not be an exact match but a close approximation.
  • On-Key Vocals: Vocals will be on key.
  • Your Custom Lyrics: The song will include the custom lyrics as initially submitted.

If we fail to deliver on the above and you inform us within 1 week of the song's delivery, we will fix the issue at no charge.

Additional Revision Details

  • Lyric Changes: Revisions do not include adding or replacing words in the initially requested lyrics. Any addition or substitution of words will incur an additional fee, as our singers need to be paid again to perform the requested lyrics.
  • One-Week Revision Window: You have a one-week period following your song’s delivery to request your revisions. As long as you contact us within the one-week period, we will grant your requests, even if it takes us a little more than a week to complete the revisions. You are entitled to two revisions with every order.
  • Timeless Tune Revision Plus: If you opt for the add-on at checkout, you get up to 5 revisions and the one-week time limit is removed, allowing you to request and review revisions at any time that suits you. Sometimes it takes a few rounds to address all concerns, and this allows you to make small changes like pronunciation adjustments, volume tweaks, and other refinements.
  • AI Voice Model Retouching: If the AI-generated voice doesn’t closely match your desired singer's voice, we will refine the AI model.
  • AI Voice Limitation: Please be aware that our AI voice technology may encounter difficulties in reproducing certain desired voices, especially when the available dataset is limited. This can occur if the only available songs feature extensive vocal mixing and the singer's original, unaltered voice is not accessible online. Despite these challenges, we are committed to matching and mixing the voice as closely as possible to your specifications.

While we use the best AI voice technology available and will make every effort to enhance accuracy, a 100% match may not always be achievable due to the complexities of AI voice replication. However, we commit to delivering the closest possible match and the highest quality result.

Remember, our goal is to create a song that you love. Your satisfaction is our top priority!

 

Ownership

AI Music Service is a division of Rhythm Media LLC, a New Jersey Limited Liability Company (LLC). All services offered by AI Music Service are conducted under the legal framework and business structure of Rhythm Media LLC.

 

Contact Information

If you have any questions regarding these Terms, please contact AI Music Service at:

support@aimusicservice.com

 

Updated: 9/7/24